Privacy Policy
Information Collection
What information do we collect?
We collect your email address, name (if provided), subscription status, available credit balance, plan history, and usage activity (such as downloads and page visits) when you register or use our service. Payment information is securely handled by our payment processor (e.g., Stripe) and is not stored on our servers.
How is data collected?
Data is collected directly from user input, through interactions with our service, and via cookies and analytics tools. Payment data is collected and stored by trusted third-party processors such as Stripe.
Do we use analytics tools?
Yes, we use Google Analytics 4 (GA4) to collect anonymized data such as page views, device types, user behavior, and location (country-level). This helps us understand usage patterns and improve our service.
Information Usage
How do we use your information?
We use your information to provide and improve our services, manage subscriptions, track credit usage, enforce free plan restrictions, send notifications, and respond to inquiries. Payment processing is handled externally by Stripe and is used only for completing transactions and subscription management.
Do we use cookies?
Yes, we use cookies to enhance user experience, track service usage, and provide personalized content.
How does Google Analytics work on our site?
Google Analytics uses cookies to collect usage data. This data is stored and processed by Google in accordance with their [Privacy Policy](https://policies.google.com/privacy). You can opt out by using the [Google Analytics Opt-out Add-on](https://tools.google.com/dlpage/gaoptout).
Information Sharing
Do we share your personal data with third parties?
We do not sell or share your personal information with third parties except for essential service providers (e.g., payment processors like Stripe) and when required by law.
Which services may access your data?
Only trusted services such as payment gateways (e.g., Stripe), analytics providers, and email delivery tools have access necessary for operations.
User Rights
Can I request to view or delete my data?
Yes, you can contact us at any time to request access to, correction, or deletion of your personal information.
Can I opt out of marketing emails?
Yes, you can unsubscribe from marketing emails at any time by clicking the link in the footer of our emails.
Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties. If you reside in California, you have the right to opt out of any information sharing. To exercise this right, please contact us.
Can I request a copy of my personal data?
Yes, you can request a copy of the personal data we have stored about you by contacting us through our website. We may verify your identity before fulfilling the request.
Security
How do we protect your data?
We use encryption, secure servers, and access restrictions to safeguard your data. Only authorized personnel have access to sensitive information. Payment information is never stored on our servers and is managed securely by Stripe.
How long is data retained?
We retain data only for as long as necessary to fulfill our service obligations (including plan management, credit resets, and royalty-free eligibility) or as required by applicable laws.
Contact
Who can I contact for privacy concerns?
For privacy-related inquiries, please contact us via the form on our website. We strive to respond within 2 business days.